CUSTOMER SERVICE RESPONSE
Customer Experience Onboarding with the CEO
Listen to Compliment Call for Customer Experience Agent
Customer Experience Training with CEO – Payments, Endorsements, Renewals, Pending Cancel
Customer Experience Training with CEO Part 2
Customer Experience Training with CEO_Script for Pending Cancellation
Customer Experience Training with Miss Janice Part 1
Customer Experience Training with Miss Janice Part 2
1 Quiz
CSR ASSESSMENT PART 1
Endorsement
8 Topics
PROGRESSIVE
ALINSCO
ASPIRE
BRIDGER
RELIANT
INFINITY
NATGEN
SAFEWAY
Auto Insurance Coverage
1 Quiz
CSR ASSESSMENT PART 2
ELECTRONIC SIGN USING GHL
MORE TRAINING VIDEOS
12 Topics
HOW TO REPORT A CLAIM-CFP
Looking for Lower rate
Monthly Payment Receipt
Monthly payment workflow and tagging in GHL
Pending Cancel – Arrowhead
REGARDING TRANSFER CALLS TO ACEE
Turborater – Quoting and Binding
How to Activate Tags in GHL for GGIS, Osteo, and UYT for Review
How to Collect Payment – National General
How to Extract Data from Bristol
How to process Pending Cancel – Safeway.
How to process Pending Underwriting- Carnegie
Homeowner Insurance Coverage
Life Insurance
1 Quiz
CSR ASSESSMENT PART 3
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Listen to Compliment Call for Customer Experience Agent
CUSTOMER SERVICE RESPONSE
Listen to Compliment Call for Customer Experience Agent
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